artiFACTS

Privacy Policy

Last updated: [DATE]

artiFACTS (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you use our website, applications and related services (the “Service”).

By using the Service, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in three main categories.

Information You Provide

This includes:

  • Account information such as name, email address and login credentials
  • Subscription and billing details (processed by third party providers)
  • Content you upload, including images, descriptions, annotations and metadata
  • Communications you send to us, such as support requests

We do not intentionally collect sensitive personal information.

Information Collected Automatically

When you use the Service, we may automatically collect:

  • Device and browser information
  • IP address and general location (city or region level)
  • Usage data such as features used and actions taken
  • Log and diagnostic information

This data helps us operate, secure and improve the Service.

Information from Third Parties

We receive limited information from third party providers such as:

  • Payment processors (confirmation of subscription status)
  • Authentication or hosting providers

We do not receive full payment card details.

2. How We Use Information

We use information to:

  • Provide and operate the Service
  • Manage accounts and subscriptions
  • Process and analyze user uploaded content
  • Enable AI assisted classification, enrichment and suggestions
  • Improve performance, reliability and usability
  • Communicate with users about updates or support
  • Detect misuse, abuse or security issues

We do not use your information for unrelated purposes.

3. User Content and AI Processing

Content you upload may be processed by automated and AI assisted systems to provide Service features.

AI processing is used to analyze, classify or enrich content within the scope of operating and improving the Service.

We do not use User Content to train general purpose public AI models.

We do not sell User Content or personal data.

4. Cookies and Tracking Technologies

We use cookies or similar technologies to:

  • Maintain login sessions
  • Remember preferences
  • Measure usage and performance

You may control cookies through your browser settings. Disabling cookies may limit functionality.

5. How We Share Information

We share information only in limited circumstances:

  • With service providers that help us operate the Service
  • To comply with legal obligations
  • To protect the rights, safety or integrity of the Service

Service providers are contractually required to protect your information and use it only for authorized purposes.

We do not sell personal data.

6. Data Retention

We retain information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention may vary based on subscription tier and usage.

7. Data Security

We implement reasonable administrative, technical and organizational safeguards to protect information.

No system is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may:

  • Access or update account information
  • Cancel subscriptions
  • Request account deletion, subject to retention requirements

Depending on your location, you may have additional rights under applicable privacy laws.

9. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised date.

Continued use of the Service after changes take effect constitutes acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
[support@mcmakeit.com]